Redefining Infrastructure. Empowering Innovation. Leading the Cloud Shift.

23+ years of experience leading IT transformation through cloud strategy, automation, and enterprise infrastructure

About Me

I’m Claudio Kaist, an IT Cloud Infrastructure Director with over 23 years of experience leading technology transformation across global organizations. My expertise spans enterprise infrastructure, cloud strategy, and network architecture—designing and delivering scalable, secure, and high-performance environments.

Throughout my career, I’ve helped businesses modernize their operations through automation, resilient infrastructure, and service excellence. I’m passionate about aligning IT with business goals and building systems that are not only technically sound but strategically impactful.

Fluent in English, Spanish, and Portuguese, I’ve worked across multiple countries, led high-impact teams, and developed solutions that balance agility, performance, and cost-efficiency.

Outside of work, I’m a family-oriented person who truly values spending time with my wife and our young son. Being a father is one of the most fulfilling parts of my life, and I enjoy every moment of watching him grow and learn.

Cooking is another passion of mine — I find joy in experimenting with new recipes and pairing meals with a good glass of wine. It’s both a creative outlet and a way to bring people together.

I’m also deeply interested in home automation. I enjoy building and customizing smart home solutions that make everyday life more efficient, comfortable, and fun.

Traveling is something I look forward to whenever possible. Exploring new places and cultures helps me recharge, stay curious, and gain fresh perspectives that influence how I approach life and work.

Work Experience

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Network and Cloud Director

2022-present​

Leading IT alignment with business strategy across the Americas, driving cloud transformation and hybrid adoption. Spearheaded the full migration of on-prem systems to the cloud, delivering 30% cost savings and improved performance. Experienced in vendor management, service design, and scalable infrastructure planning..

Technical Account Manager

2019-2022​

Led infrastructure optimization and cloud integration projects, improving service reliability and resilience. Developed IT and cybersecurity strategies aligned with business objectives. Delivered cost savings through vendor and license management, while enhancing disaster recovery readiness by 25%.

Service Delivery Manager

2017-2019​

Directed IT service delivery for global clients, ensuring SLA compliance and high user satisfaction. Improved response times by 25% through KPI-driven models. Streamlined vendor contracts and IT invoicing, and embedded cybersecurity risk practices to enhance operational resilience..

Service Delivery Manager

2015-2017​

Managed IT service delivery for global clients, leading a 30+ person team and driving a 20% efficiency gain through cost-saving initiatives. Delivered enterprise infrastructure projects and implemented ITIL-based processes to reduce downtime and enhance service quality and client satisfaction..

Project Manager

2012-2015​

Managed end-to-end IT infrastructure for a Tier III Data Centre in Brazil, delivering large-scale projects and overseeing budget optimization. Led audits and disaster recovery tests to enhance compliance and resilience. Strengthened vendor management and drove operational excellence across network, storage, and security systems.

My Portfolio

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What My Clients Says

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John Doe

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Jenna Smith

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Samuel Stevens

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